READING TEXT

Thomas
Hello, I’m Thomas. Three months ago, I signed up for a free one-month trial of a movie app. I forgot to cancel it before the trial ended, so I was charged 10 dollars. When I tried to cancel the service, these messages appeared: “Every movie lover stays — Are you really ready to walk away?” “You’ll regret it. Most do.” The messages made me unsure, so I still haven’t canceled it.