Smart Exchange 모둠원이 손님과 점원 역할을 나누어 맡은 후 우리 모둠의 상품 카드를 다른 모둠의 상품 카드와 교환하는 게임입니다. In this game, each group member takes on the roles of customer and clerk, and plays a game by exchanging your group’s product cards with another group.
손님 팀은 다른 모둠의 점원 팀에게 가서 자신의 카드에 있는 상품을 색이나 크기가 다른 상품으로 교환해 달라고 요청하고, 점원 팀은 요청을 수락하거나 거절하는 답을 합니다. The customer team goes to another group’s clerk team and asks to exchange a product on their card for one with a different color or size. The clerk team responds by accepting or refusing the request.

Group 1 Cap color red blue green S / L size Group 2 Cap color red blue green S / L size It’s too big〔small〕. It’s too tight. I don’t like the color. The color doesn’t look good on me.

e.g
How can I help you?
I’d like to exchange this cap.
Okay. Is there something wrong with it?
It’s too small. I want a bigger one.
I should have tried it on before I bought it.
That happens a lot.
I’ll get a bigger one for you.
Oh, I see. I’m sorry, but
we don’t have a bigger one.